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Salesforce.com: Customer Service Solution
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AmericanConference.net: Customer Service Conferences
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Media Partners: Customer Service Training Video
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Business Training Library: Customer Service Training
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Intuit IT Solutions: IT Help Desk Solutions
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HelpDesk IQ: Help Desk Software for Small Business
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Cylynx Inc: Help Desks
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MEDFONE: Call Center for Healthcare
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PFSweb: Call Centers & Help Desks
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Salesforce.com: Online Customer Service
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Zoyto: Customer Service Help Desk
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Cynergy Software Corporation: Web based Help Desk Software
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LivePerson: Live Chat
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FaceTime Communications: Enterprise Instant Messaging
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NetSuite: Online CRM Solution
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RightNow Technologies: Online CRM
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Revelation Helpdesk: Online Customer Support for IT
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eStara: Online Customer Service Tools
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TelCan: eCRM
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Euro RSCG Worldwide: Interactive Services
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Customer Care Institute (CCI)
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Distributed Management Task Force
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Supportgate.com
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National Association of Service Managers
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Society of Consumer Affairs Professionals
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Customer Service
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BC-Group International
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crm consultancy
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Bare Associates
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Cooper Research Group
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Competitive Business Strategy Group (CBSG)
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DeGarmo Group
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Holldon Telemanagement Group
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Intrinsic
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PricewaterhouseCoopers (PwC)
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Colin Pearce's World Sales Center (Australia)
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Cyber Dialogue
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Customer Service Training Center
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Center for Customer Driven Quality at Purdue University
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BenchmarkPortal.com
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Adacel Technologies
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Dawson College
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Incoming Calls Management Institute (ICMI)
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Placeware: Online Customer Training
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Sales Training Institute
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Total Testing: Customer Service Aptitude Tests
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Structured Training Online (UK)
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Melita International
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AnswerConnect.com: Inbound Call Center
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Americall
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advanced help desk
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BridgeTrak Suite
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Asia Pacific Call Centre News
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Call Center eXchange
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Bruton Consultancy
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CallCenter Magazine
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Call Center Best Practices 1999 Benchmarking Study
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Ovum
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CallCenterJobs.com
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EB Suite: Call Center & Help Desk Tools
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Call Centre Managers Forum
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Interface Solutions
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Magic Service Desk: Help Desk Tools
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Call Centre Council of Singapore
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CSM Group
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Serio: Helpdesk Software
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Interface Solutions, Inc.
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ImpactEngine.com
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ipoints.co.uk
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CustomerAsset
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EB Suite: Online Customer Relationship Management (eCRM)
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From Data Mining to Database Marketing
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Business Intelligence
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Karna.net
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SearchCRM.com: Online Customer Relationship Management
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SalesJunction.com: Web-Based CRM Software
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NetLedger: eCRM Solution
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Brigade Solutions, Inc.
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Service After Sale that Builds Web-Business
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BizMat: Customer Satisfaction in the Construction Industry
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SearchCRM.com: Customer Service Resources
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Customer Service Network
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